Terms of Service


1. Digital Marketing Services

1.1. Description of Services:

  • Our digital marketing agency offers a range of services to enhance your online presence and drive business growth. These services may include:
    • Social Media Marketing: Creating and managing social media campaigns across platforms like Facebook, Instagram, Twitter, and LinkedIn.
    • Search Engine Optimization (SEO): Improving your website’s visibility in search engine results pages (SERPs) through organic strategies.
    • Pay-Per-Click (PPC) Advertising: Running targeted ads on search engines or social media platforms.
    • Email Marketing: Crafting effective email campaigns to engage and retain customers.
    • Content Marketing: Creating valuable content (blogs, articles, videos) to attract and educate your audience.
    • Analytics and Reporting: Monitoring performance metrics and providing insights for optimization.

2. Payment Details

2.1. Currency:

  • All payments for our services will be processed in United States Dollars (USD).

2.2. Payment Schedule:

  • Payments for Digital Marketing Services will be made in advance for the upcoming month.
  • We utilize Stripe payment processing with the client’s card on file.
  • Charges will be processed on either the 1st or 15th day of each month.

3. Contact Information

3.1. Business Address:

  • Our physical address is:
    • 10650 Culebra Rd STE 104
    • San Antonio, TX 78251

4. Privacy Policy

4.1. Business Privacy Policy:

  • Our comprehensive Privacy Policy can be found at nativexd.com/privacy.
  • It outlines how we collect, use, and protect personal information provided by our clients and website visitors.

5. Security and PCI Compliance

5.1. Website and Customer Information Security:

  • We take stringent security measures to safeguard your website and customer data.
  • This includes encryption protocols, secure hosting, and regular vulnerability assessments.
  • For payment information, we adhere to Payment Card Industry Data Security Standard (PCI DSS) guidelines.

6. Payment Methods

6.1. Accepted Payment Methods:

  • We support various payment options, including:
    • Credit Cards: Visa, Mastercard, American Express, Discover.
    • Debit Cards: Linked to major banking networks.
    • Online Payment Gateways: Such as Stripe, PayPal, and Square.

7. Cancellation Policy

7.1. Termination of Services:

  • If The Client chooses to terminate services, no penalty will be incurred unless a contract is in place.
  • To request cancellation, please send an email to any of the following addresses:
    • team@nativexd.com
    • billing@nativexd.com
    • nik@nativexd.com
  • The cancellation request must be received no later than 30 days prior to the next scheduled charge date.
  • If the request is made after this 30-day notice period, the charge will be processed, and no refunds will be issued.
  • Services for that month will continue as scheduled, and the cancellation will take effect starting the following month.